Heuristic Evaluation

Goal: Identify usability and accessibility problems and improve the experience for customers.

Header Text Issues: I resolved a text alignment issue in the website header where the text overlapped with the logo, improving overall readability. I also streamlined the navigation by renaming “Image Gallery” to simply “Gallery,” removing unnecessary words for better clarity. Throughout the process, I identified and fixed several usability and front-end issues that helped enhance the overall user experience.

Image Loading Issues: Some images on the site weren’t displaying properly, so I troubleshooted the issue and adjusted the CSS to ensure they loaded correctly. This fix created a smoother browsing experience and improved the website’s professional appearance.

Header Image Improvement: To improve the site’s first impression, I replaced a dark, low-visibility nighttime photo of bushes with a brighter daytime image showing the house in sunlight. This change made the homepage more inviting and better reflected the charm of the B&B.

Inconsistent Card Design: The layout included B&B facility cards with uneven heights, which made the design feel unbalanced. I standardized the card heights using CSS to create a more consistent and visually pleasing layout. This update aligned with Jakob Nielsen’s usability heuristics, particularly focusing on consistency and standards.